The Federal Cartel Office, Germany's competition authority, has launched an investigation into whether Lufthansa forced corporate clients to release information about competitors' pricing in return for negotiated discounts, according to various news sources.
BTN has reported unhappiness among German corporate clients with the terms and conditions of the contracts offered by the country's leading airline. Among the contentious clauses is one requiring clients to authorize release of their card spending data to Lufthansa, and another compelling customers to authorize the inclusion of their transaction data on marketing information data tapes. Clients were given until March 31 to sign the new contracts.
Financial Times Deutschland has reported that Volkswagen and Deutz are among the customers that refused to sign because of the data requirements. The Federal Cartel Office has asked corporate clients to come forward with details of the contracts offered to them by Lufthansa.
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